International ShippingDUTY & TAXES
For all shipments that are exported outside of the United States, any applicable brokerage, duty or taxes is the responsibility of the consignee. Couriers require a physical address where a signature can be obtained.
CUSTOMS
You should be aware that customs officials of any country have the authority to, and may open packages for inspection. XTC Apparel cannot accept responsibility for any orders confiscated or seized by any customs department. Please be aware that XTC Apparel will not issue refunds or credits for seized items that are not returned to us.
XTC Apparel is required by law to include a description of the contents on all shipments leaving the United States. Our descriptions are truthful but generic.
COURIERS
XTC Apparel utilizes several couriers for international shipping. We have the right to modify the selected courier chosen at checkout for purposes of transit times, added fees or unexpected surcharges.
SECURITY
XTC Apparel has the right to postpone, cancel or investigate further any order or shipping address deemed suspicious. If your order requires any further action by XTC Apparel, you will be notified via email address used when placing order. If your email address "bounces" or we receive a notice that the email address you used is invalid, your order will automatically be placed on hold until you contact us. |
